Description
What you get with ATLAS™
Remote Support
The ATLAS™ remote support package is the Ideal buy for smaller businesses, our Remote Support package offers the user a cost effective option, yet still provides customers with unlimited easy remote support service, with 24-7 access to our IT professionals.
Titan’s ATLAS™ package has the customer in mind, we know that IT support for smaller to mid-size businesses can get costly, yet you still need to have the technology in your office deliver. We have designed the ATLAS™ remote package specifically for client’s just as this, with our product you pay as you go with no pressure and no contracts.
Features Per License Per Workstation:
- Unlimited Remote Support – No limits on how often you can request our remote support services.
- Unlimited Telephone and Email Support – We are available whenever you need assistance through several channels.
- Preventative Maintenance and Updates – Prevention is better than cure, so we ensure your systems are fully up to date with the latest software and updates.
- 24-7-365 IT Service requests 15Min. response time
- Discounts for any onsite visits
- Discounts for any other service required
- Dedicated Account Manager
Hospice Of Grace –
Always on time and very reliable. We are very happy with the service we receive from titan elite, they are very professional, knowledgeable, experienced, and best of all AFFORDABLE. Thank you for all the support you give us.
Robert DeMourne –
Great service five stars all the way! These guys know what they are doing.
Larry Akins –
Email support was very thorough. Allows me to focus on my business and not getting caught up in computer problems.
Christian DeSilva –
I normally don’t write reviews, but I’m a bit older and technology hasn’t always been my area of strength. I’d be remiss if I didn’t mention the help I received when my software and applications completely stopped loading during a relatively hectic day at work. Within 5 minutes, I not only had help, but I got to continue working without a hitch. All of my thanks go to the titan elite team. Thank you
Derrick Bora –
It turns out my K/D ratio of call of duty warzone doesn’t help when computer keeps crashing . These guys got my back in what felt like a couple seconds.
Thanks boys!
Walter Weinstein –
Long time recipient of IT support, first time “leaving a review for a company”er.
These guys are great. I can’t express that enough. Plus, bonus points for being easy to talk to.
Rick Mueller –
I can’t trust any other IT security company, since I switched over to Titan. These guys are the real deal.
I’m relatively tech savvy, but these guys know their stuff. Cheers to them and to the entire support team that was awesome to deal with.