Managed IT Services
Improve Infrastructure, Reduce Costs
to monitor and maintain your hardware, software, and networks.
Each of our staff members is vetted for cultural fit and technical skills, making them the ideal addition to your on-site team. TITAN ELITE offers these managed IT services for Los Angeles companies
Why business owners need Managed IT Services?
Your IT needs will grow in evidently as your business scales. Your in-house IT department might be able to deal with a portion of this expanded burden yet will probably wind up overpowered and unfit to scale as indicated by your business’ needs.
This would in turn drive you to delegate responsibilities to employees who do not belong to the IT department, which can be detrimental to your business objectives.
Security & Monitoring
Client side servers, workstations, internet routers, modems, firewalls and other hardware are monitored 24/7
01Scheduled Maintenance
Your company is scheduled for regular maintenance visits every week on the same date and time.
02Expert Support
Engineers are assigned as needed to your company and will learn your systems inside and out
0324/7 Monitoring
Server disk space, CPU utilization, and memory utilization are monitored 24/7
04Remote Helpdesk
Remote Helpdesk services available for all servers and workstations
06Network Monitoring
Telco/ISP side internet router and internet connections are monitored 24/7 while we monitor your lan network.
07No Drive Charge
Drive charge is waived on maintenance and service visits
08Discounted Contract Pricing
Get special pricing and perks when contracted with us.
09
Our IT Onboarding Process.
We make our onboarding process easy, painless, and turn-key with our 6 step process.
Step 1: Initial IT Assessment
Initial IT assessment without any cost. We want to learn about you and your business, how you need your technology to operate, and the direction you are heading.
Step 2: Client Alignment
We begin to align with our clients goals and aspirations on your very first call to our service desk. We expand on that knowledge during our in person on-site walk thru and subsequent meetings up to and including the onboarding.
Step 3: IT Audit
Our client first methodology requires that we do a thorough look at your network and servers, and provide the TITAN Baseline of protection that includes endpoint protection and our management tools. For many of our clients, this is the first comprehensive look at the Security, Network, and Applications that make up their IT infrastructure.
Step 4: IT Road Map
Yes, we’ve got a plan that incorporates our key learnings from our conversations and your onboarding visit. The network and security scans of your network help us prioritize action items needed to protect you from hackers and provide quick recovery in case of a fire or theft. Our strategic IT roadmap definitely includes items that will move your business IT forward in the right direction.
Step 5: Plan Execution
This is the fun part! During the Road Map session we decide together on how to prioritize the work. We help you fit the needed items into your budget because we execute the roll out of the road map items over time.
Step 6: Ongoing IT Consulting & Support
Now that you are safe and secure, TITAN moves you into “IT Support/Maintenance” mode. We help you forget about the IT and instead focus on growing your business. We know IT can interrupt your success which is why all “Site down”, “Server Down”, “Internet Down”, or “Mail Down” situations are hot transferred to a level 3 engineers. That is how we keep downtime to a minimum while keeping your business running smoothly.
Send us a message
Give us a chance to serve and bring magic to your brand.
Contact Info
- 1-(800)-921-7514
- support@titanassist.com